QUALITY - CLIENTS SATISFACTION RESEARCH
Client:
Contact:
E-mail:
GREAT
GOOD
REGULAR
BAD
1. Quality of our products as to the specifications
2. Quality of the package
3. Quality of our documents (invoices/ reports)
4. Adequation to product identification
5. Term of delivery
a) Fulfillment of needs
b) Punctuality
6. Speed and cordiality in the telephone/ personal service
7. Ease to make telephone contact
8. Technical knowledge and domain of our personnel
9. Would you recommend FNCE as a supplier?
Always
Most of
the times
Eventually
Never
Critics, Suggestions or Compliments:
Rua Gastão Santana Medina Gonçalves, 15 - Parque Industrial Ramos de Freitas
Embu - SP - CEP 06816-060 - Fone: (11) 4785.2900 - Fax: (11) 4785.2901
